学生支持服务是远程教育教学不容忽视的重要内容之一。通过学习这门课程，我们可以理解学生支持服务的基本概念和基本理论，掌握七种基本的学生支持服务能力和技巧，包括技术支持、学业支持、学习技能支持、情感支持、管理支持、同学支持和校外支持等。详细>>
　　学习方式：业余在线。开班：20人以上。时间：6周。
　　结业证书：英国开放大学和中央广播电视大学分别颁发的结业证书。
　　学生支持服务(中文)：教师: 孙福万 老师；
　　Learner Support(English)：Teacher: Ivan

　　In distance instruction, Learner Support is one of the most important elements that can not be ignored. By learning this course, we can better understand the basic concepts and theory of learner support, master the seven basic abilities and skills for learner support, including technical support, academic support, study skills support, emotional support, administrative support, schoolmate support and off-campus support. At the same time, we can learn together, share the learning experience of this course in the Moodle platform.

　　通过学习这门课，我们能充分了解在线学习辅导中辅导教师的工作和不同的角色，以及辅导教师可能会遇到的问题与解决的方法和技巧；同时我们会一起学习加强在线互动的各种技巧，并一起体验辅导教师面向学生的具有不同风格特点的交流方式。本门课程将极大增强大家进行在线学习辅导的信心并帮助大家掌握相关的行之有效的方法与技巧。详细>>
　　学习方式：业余在线。开班：20人以上。时间：6周。
　　学生支持服务(中文)：韩艳辉 老师；
　　Learner Support(English)：Teacher: 韩艳辉 老师
　　结业证书：英国开放大学和中央广播电视大学分别颁发的结业证书。

详细>>

　　“Tutoring Online" is moderately difficult with strong practicability and authority. By learning this course, we can better understand the different tutor roles on online course and a range of different techniques for handling difficult situations; we will also learn skills strengthening online interaction and have experience of different styles of communicating with students. This course will greatly enhance our confidence in tutoring online and help us master relevant effective methods and techniques.

　　《在线课程设计》课程是为了帮助你认识在线学习环境，学会在线活动设计和在线课程评价等而专门设计的。本课程还探讨了在线协同工作的益处及社会性网络在课程设计中的重要性，并使我们认识到“通过合适的课程设计，我们可以帮助学习者找到他们的‘自身利益’，而同时又能对其他学生的学习增添价值”。详细>>
　　学习方式：业余在线。开班：20人以上。时间：6周。
　　学生支持服务(中文)：张美兰 老师；
　　Learner Support(English)：Teacher: 张美兰 老师
　　结业证书：英国开放大学和中央广播电视大学分别颁发的结业证书。

　　The course is specific designed for helping you to recognize online learning environments, learn to design online activities and evaluate online programmes. The course has explained the benefits of online collaborative work and the importance of social networking in course design. By the course we could understand that “through appropriate course design, we can help learners to pursue their ‘selfish interests’ of passing the course, while at the same time adding value to the learning of other students”.